We know this pandemic is causing mass confusion and uncertainty throughout the world and while online stores including ours remain open 24/7, Covid-19 is affecting us in some ways and we hope all our customers remain safe, strong and healthy. We appreciate your patience and continued support during this difficult time. Please note per the CDC, the virus cannot be spread through the mail so shipments are safe.
As each state and county figure out how to deal with this pandemic, they are making mandates that affect many of our manufacturers. California shut down all non-essential businesses which include many of our brands, though are beginning to allow limited staffing and operations. There is no news when these tight restrictions will be lifted and are totally beyond our control and we are working with these brands to get items shipped as soon as possible.
As of April 3, our warehouse in Florida remains open and in full operation, however, several brand manufacturers (see below) have closed down or are running with limited staff in warehouses and sales and support personnel working from their homes. Imported products are being delayed through customs. This is causing delays in shipping and product re-stocking. We are stocking our most popular items in our Florida warehouse as much as possible but ask for your patience for delivery delays. We are shipping what we have as quickly as possible and all other items will ship as soon as they can at no additional shipping charge.
Brand Specific Information:
- Pleaser USA/Demonia is open and shipping as of April 6. Limited hours and staffing mean slower turn-around times, so please allow extra time for processing. Restocking estimates are delayed at least 15 days.
- Ellie Shoes is closed until further notice as of March 22.
- Allure Lingerie is closed until further notice.
- Roma Lingerie is closed until further notice.
- Minor Creations is closed until further notice.
- Pacific Giftware is OPEN as of March 23 and shipping as normal from both their Oklahoma and California warehouses at this time.
- Leg Avenue is OPEN as of March 23 and shipping as normal.
- Elegant Moments is OPEN as of April 1and shipping as normal.