Why is it just when I think I’m getting caught up, the universe sends me a problem?

Yesterday morning, my computer DIED. Apparently its a bios chip or motherboard issue and after spending 3+ hours on the phone with technical support, it ended up being best to just go buy a new computer. On the bright side, I have a stronger, faster HP Pavillion dv7 laptop. On the bad side, I was down all day and am just back to being productive today, though I still have things to install.

I also lost all emails and a ton of data prior to 12/10. All the sites and orders are fine, but our records, tracking numbers, and a ton of other info is currently trapped on the 2 hard drives in my old computer. We are working on getting this data restored and transferred back to my new machine, but I’m having to do a lot of things the old fashioned paper way for a bit.

The main issue is losing email and tracking numbers from vendors. I know there are a ton of deliveries due to us this week - at least 6 other shipments I can think of off the top of my head - but don’t have exact delivery dates right now. And if you sent us an email on 12/9 or before and haven’t gotten a reply, please resend it.

Thanks for your understanding.

Recently:

• Making navigation easier on our costume store - we hope!
• Flood of spam mail overwhelming my inbox
• New catalogs in and new items being added
• Rethinking Our Return System
• Being a 1 person business has its ups and downs
• Having internet connection problems
• Sites and email was offline this weekend
• Manufacturers doing inventory this week
• Got some data off my dead computer
• Christmas delivery cannot be guaranteed