Rebecca is going on the road this weekend taking a bunch of stockings, costumes, and other items to Metrocon in Tampa, FL July 18-20. She will be sharing the Anime Pagoda booth so come out and say hello if you can!

Lori used to be the one to do shows, but that’s just going to be impossible any more as the office is too crazy. So Rebecca is taking on the road duties and may do more shows in the future - we are planning at least on Megacon, not sure yet what other shows we will be doing but they will be announced here as we figure it out.

One of the things we do at shows is discount overstock and returned merchandise as well as having a selection of stuff from most of our sites. It’s a great chance for you to get a deal (especially on shoes!) or see something in person instead of just on the web. Not to mention being able to say hi (and get a free gift if you mention the blog!).

Right now, we limit it to in state (Florida) shows, but may expand to the Southeastern US eventually.

Our office was without internet access most of today as our cable internet modem died. Took a while, but we finally got back online this evening about 7 pm.

As our sites are hosted off site, they were unaffected by the problem. Our apologies for the delay in responding to email and processing orders however. We will catch up by Sunday evening on both, modem permitting.

We wish everyone a happy and safe 4th of July. Our office will be closed today to allow everyone to spend time with family and friends and enjoy the Florida sunshine! Of course, there is no mail today either, so shipments that came in last night are going out tomorrow.

Enjoy the day!

All the discontinued styles of shoes have now been removed from all our sites. Of course, we have a TON of new styles to add, but at least the ones we can no longer get won’t confuse you!

We also need to go back and recheck color options on some styles as we’ve discovered a few seem to have discontinued some colors and added others. Not an easy thing to check as it’s more time consuming that checking styles! We will eventually get it all done (probably just in time for new catalogs to arrive )

We are thinking about adopting this as an office motto as it seems like several shipments right now should have been!

We have been awaiting several shipments for a while now: 1 from India, 2 from the UK, and 1 from Egypt. This is going down a bit - it was like 6 from the UK and 2 from Egypt for a while, so they are trickling in but not as fast as we would like.

Thank you to everyone who has given us feedback on the new communications system we are working on implementing - now just to figure out how to make it all work as automatically and smoothly as possible!

We have so far added an extra information box to your order history. You can log in at any time, click on “My Account” and then “Order Read more

We know one of our weakest points right now is customer communications and being more pro-active about it. The problem is the volume of orders we get has been growing steadily during the past 10 or so months and we haven’t been able to figure out a way to keep track with them all to get things going. Plus all the new vendor catalogs that have been coming in that we are trying to get added to the stores and other things that keep piling onto our “to do” lists is staggering. Read more

As you have probably already noticed, we are working on new design ideas for this site. We are going to be adding more to it over the coming weeks to make it a true portal and information hub for our stores instead of just a blog. As a result, it’s going to be influx for a while so don’t be surprised if it doesn’t change a LOT We really want it to be a reflection of our company and our owner, Lori, and staff. Not exactly sure how that is going to work out yet, but it should be fun exploring it!

We got new headsets for our phone system so we can more easily take notes and keep track of phone calls - only it’s taking a bit to get used to the darn things and we’ve accidentally disconnected a few calls Our apologies if you were one of the ones disconnected - we are tweaking it and practicing so hopefully we will have it down pat here soon. Theoretically it will also make it easier to answer the phone when we are shipping or in the warehouse

We are pleased to announce we have picked up new manufacturers for gothic and Victorian clothing and accessories and are in the process of adding them to Gothicplus.com! Everything should be up within the next 10 days or so - be sure to check them out!